Subser vs Jobber
Jobber is the most widely used field-service app for small home-service crews, and it earns that. This page is for the contractor who likes Jobber but is watching the bill move every time the crew does.
Prices read from getjobber.com/pricing and subser.com/pricing on September 25, 2026. Promotional prices left out.
The short version
- Jobber prices by plan and by headcount. Core is solo-only at $49/mo. The moment you add one person you move to a team tier: Connect at $199/mo for 5 seats, and $29/mo for each seat past the tier. Subser's Pro is $49/mo with up to 75 team members, and hiring changes your bill by $0.
- Jobber's cheapest advertised prices need a commitment. The "$29/mo" Core headline is annual prepaid; monthly no-commitment Core is $49. Every Subser plan is month-to-month at the listed price.
- Jobber has more features, and gates them by tier. QuickBooks sync and checklists start at Connect; job costing and two-way SMS at Grow; crew scheduling and custom reports at Plus. Subser has fewer features, but nothing on a plan is metered by seat.
- Subser has no QuickBooks sync today. It's on the roadmap. If daily QBO sync is essential to your bookkeeping, that's a real reason to stay on Jobber Connect or above until it ships.
- Only Subser gives you a public profile backed by state license records and a trust grade that can't be bought.
What each one costs a real crew
These use the cheapest plan on each side that actually includes what the scenario needs, on monthly no-commitment billing. Your mileage varies; the point is the shape of the curve. Jobber's cost rises with the crew. Subser's doesn't.
| Crew | Subser | Jobber | Difference |
|---|---|---|---|
| SoloSolo operator, ~40 jobs/month, wants online booking + invoicing + reminders | Starter$19/mo · $228/yr50 jobs/mo cap; Pro at $49 if you exceed it | Core (1 user)$49/mo · $588/yrAutomated client reminders require Connect ($139) | $30/mo more on Jobber$360 a year |
| 4 peopleOwner + 3 techs, unlimited jobs, wants routing and crew assignments | Pro$49/mo · $588/yr | Connect (5 users)$199/mo · $2,388/yrCore is solo-only; first hire moves you to a team tier | $150/mo more on Jobber$1,800 a year |
| 8 peopleOwner + 7 field staff, wants job costing, API, advanced reporting | Business$99/mo · $1,188/yrAPI and advanced reporting on Business; job costing not offered | Grow (10 users)$399/mo · $4,788/yrJob costing requires Grow | $300/mo more on Jobber$3,600 a year |
Feature comparison
"Plan: Connect" means the feature exists on Jobber but only from that tier up. "Not listed" means we couldn't find it on the vendor's pricing or platform page, which is not the same as "doesn't exist." Where a page didn't say, the cell is blank rather than guessed.
The 23 of 34 features where Subser and Jobber differ.
| Feature | Subser | Jobber |
|---|---|---|
| Add crew without raising the bill | Included | Not listed |
| Apple Pay / Google Pay | Included | — |
| Live arrival link customers can watch | Included | Via partner |
| One-click route optimization | Plan: Pro | Plan: Connect |
| Assign jobs to crew members | Plan: Pro | Included |
| Group techs into crews, assign in one action | Plan: Pro | Plan: Plus |
| Automated appointment reminders (SMS/email) | Included | Plan: Connect |
| Two-way text messaging with customers | Not listed | Plan: Grow |
| Job checklists / forms | Included | Plan: Connect |
| Voice capture to tasks | Included | Plan: Plus |
| Employee time tracking | Not listed | Plan: Connect |
| Job costing / profitability per job | Not listed | Plan: Grow |
| QuickBooks Online sync | On the roadmap | Plan: Connect |
| Review requests / reputation tools | Not listed | Add-on |
| AI phone/text receptionist | Not listed | Add-on |
| API access | Plan: Business | Included |
| Android app | On the roadmap | Included |
| Offline mode | On the roadmap | — |
| Spanish-language mobile app | Not listed | Included |
| Phone support on every plan | Not listed | Included |
| Public profile backed by state license records | Included | Not listed |
| Trust signal that can't be bought (no star ratings) | Included | Not listed |
| Export all your data any time | On the roadmap | — |
Plan: from that tier up · Add-on: sold separately · Via partner: third-party integration · On the roadmap: committed, not live · Not listed: not on the vendor’s pricing or feature pages · —: Not stated on vendor's pricing page.
Read on September 25, 2026 from getjobber.com/pricing, subser.com/pricing, subser.com/platform, subser.com, subser.com/pros and subser.com/pros/confidence. Re-verified quarterly. Rows with a note carry an that opens the detail.
Where Jobber is the better choice
- You run your books in QuickBooks Online and want daily sync. Jobber syncs from Connect ($139 solo, $199 for 5). Subser's sync is on the roadmap, not live. That alone can decide it.
- You need job costing, two-way SMS, or custom workflow automations. Those are Grow-tier features on Jobber ($199 solo, $299 for 5). Subser doesn't list any of the three.
- You want the marketing stack in the same app. Jobber's Marketing Suite, AI Receptionist, and Pipeline exist as add-ons or in Plus. Subser has none of them. If you'd otherwise pay for a separate reviews tool and a phone answering service, Jobber's bundle can come out cheaper than Subser plus those tools.
- You need Android or a Spanish-language app for your crew. Jobber ships both. Subser has an iOS app and a web app that works on any phone; Android is on the roadmap.
- You want a mature product with a large user community and phone support on every plan. Jobber has been at this since 2011. Subser launched its Pro platform in 2026 and is one small team.
Where Subser is the better choice
- Your bill doesn't move when you hire. Every Subser plan includes up to 75 team members. On Jobber, hiring one person takes a solo Core account ($49) to Connect for 5 ($199), and each seat past the tier is $29/mo.
- The listed price is the price. Subser is month-to-month at $19, $49, or $99. Jobber's monthly no-commitment prices are the highest of its three billing options; the low numbers in ads are 12-month commitments or annual prepay, and prepaid plans are non-refundable per Jobber's FAQ.
- Routing at $49, and live arrival tracking without a fleet device. Subser's route optimization is on Pro ($49) and its live arrival link is a customer-facing page on every plan. Jobber's Routing starts at Connect ($139 solo, $199 for 5), and its pricing page describes real-time GPS "with tracking device from our fleet partners."
- A public profile that's backed by the state, not by star ratings. Subser's directory is built from Washington L&I public records, shows license, bond, and insurance status, and grades each contractor Listed, Verified, Endorsed, or Proven. Nothing in that ladder can be bought. Jobber's client hub is private to your customers; there's no public trust layer.
- Your data comes in easily. Import your customer list by CSV and start running jobs the same day. Export is on Subser's roadmap and isn't live yet; we'd rather say that here than have you find out later.
Who should pick which
- Stay on Jobber if: you depend on QuickBooks sync, you use two-way SMS or job costing daily, or you're a 15+ person shop that needs crew scheduling and custom reports.
- Move to Subser if: you're 1–10 people, you've felt the first-hire price jump, you'd rather pay one flat number, or you want a public, verifiable profile on top of the ops tools.
- Try both if: you're solo and comparing Core ($49) to Subser Pro ($49). Same price; different feature sets; Subser's includes your future crew.
Switching FAQ
Can I move my customer list from Jobber to Subser?
Yes. Export your clients from Jobber as a CSV and import them into Subser. Job history and invoices export from Jobber as reports too; photos need to be downloaded separately. Keep your Jobber account open for a few weeks after you switch, until you've confirmed everything came across. One thing to know going in: Subser imports your customer list today, not jobs, and doesn't export yet; export is on the roadmap.
Will I lose my saved customer cards?
Saved card tokens don't transfer between processors; that's a card-network rule, not a Subser or Jobber one. You'll re-collect cards from customers who pay automatically.
Does Subser sync with QuickBooks Online?
Not today; it's on the roadmap. If you need daily sync, weigh that before switching. This is the most common reason people stay on Jobber, and it's a fair one.
What happens to my Jobber reviews?
Reviews collected through Jobber's Marketing Suite stay on the platforms they were posted to (Google, mostly), so they're yours regardless. Reviews stored only inside Jobber don't move. On Subser you don't collect star ratings at all; your profile shows license, bond, insurance, and a Confidence grade instead.
Is there a contract?
No. Every Subser plan is month-to-month with no cancellation penalty. Jobber's monthly no-commitment plans also cancel any time; its 1-year and annual plans don't.
Can I try Subser while I'm still on Jobber?
Yes. The 14-day trial needs no credit card. Run three real jobs through it before you decide.
One price. Your whole crew.
Subser Pro is $49/mo for up to 75 team members, with unlimited jobs, routing, and live arrival tracking. Month-to-month, no card to start.
Also on iPhone and iPad
